Hostpido

At HostPido, we prioritize customer satisfaction with all our hosting services. That’s why we offer a 30-day money-back guarantee for hosting plans. If our services don’t meet your expectations, you can request a refund for your hosting fees, provided the following conditions are fulfilled:

1. Refund request is submitted within 30 days of initial order
2. Refund is not requested for a non-refundable product/service.

Non-refundable products/services

Refunds are not available for products or services sourced from third-party providers where refunds cannot be processed. This includes, but is not limited to:

• • 1. Domains – If a service is canceled and a refund is requested, and the plan included a free domain name, HostPido will deduct the standard retail price of the domain from the refundable amount. The domain will remain active until its expiration date, and the client may:
       • – Allow it to expire they no longer need it
       • – Renew it with HostPido, or
       • – Transfer it to another provider of their choice.
    2. SSL Certificates
    3. software licences – All software licences including but not limited to Jetbackups, cPanel account licences, all Plesk licences, Windows Server Standard, Remote Desktop, MS SQL, MY SQL, MS Office.
    4. Dedicated Servers, Cloud Servers and VPS are NOT subject to a 30 day money back. We need a 30 day notice in case you would like to cancel the service. No refunds are offered for these services.
    5. Refunds will not be issued for one-time fees. These include, but are not limited to, charges for setup, account restoration, domain redemption, and similar services.

This refund policy is subject to our Terms and Conditions. We encourage you to review them for complete details.

Please contact us if you need any assistance in this regard.